Privacy Notice

Jesse Vinyard ("we", "us", "our") operates the Bingo Singo website and applications. We are the data controller for the personal data described in this notice, which means we decide why and how it is processed.

• Account data: email address, password credentials (stored hashed by our authentication provider), display name, avatar, and account status.
• Membership data: your plan tier, plan limits, subscription status, and renewal dates. Card details are never seen or stored by us.
• Content data: song lists, card themes, room names, and settings you create.
• Live room data: for players joining a room: the display name they enter, their assigned bingo card, and their marked squares. Players do not need an account.
• Support data: messages you send us and their context.
• Technical data: IP address, device and browser identifiers, log and usage/telemetry data, and error reports.
• Third-party connections: if you connect Spotify, we process the access token and the playlist data you choose to import.

• Create and run your account and live rooms: necessary to perform our contract with you.
• Provide and administer memberships: contract performance and compliance with legal obligations (tax, accounting).
• Security, abuse and fraud prevention, plan-limit enforcement: our legitimate interest in protecting the Service.
• Product improvement and troubleshooting: legitimate interest in improving a service you use.
• Customer support: contract performance and legitimate interest.
• Marketing emails, where sent: your consent, withdrawable at any time.

• Service providers / subprocessors: hosting, database and authentication, email delivery, error monitoring and analytics tooling, acting on our instructions.
• Paddle, our Merchant of Record, for the sale of memberships, subscription management, payments, tax compliance, invoicing, and refunds.
• Spotify, only where you choose to connect your account and import playlists.
• Professional advisers: legal, accounting, and insurance advisers where needed.
• Authorities: where required by law or to protect legal rights.

We do not sell your personal data.

Our providers may process data outside your country, including in the United States. Where data leaves the UK or EEA we rely on appropriate safeguards such as UK/EU Standard Contractual Clauses or an adequacy decision.

Account and content data is kept while your account is active and for a short period afterwards so you can restore it. Live room and player data is kept only as long as needed to run and review the event, then deleted or anonymised. Billing records are kept as long as tax and accounting law requires. When data is no longer needed we delete or anonymise it.

Depending on where you live, you may have the right to access your data, correct it, delete it, restrict or object to processing, receive a portable copy, and withdraw consent at any time. You can also complain to your local data protection authority (in the UK, the ICO).

To exercise any right, contact us through the support options in the app. We respond within one month.

We use appropriate technical and organisational measures including encryption in transit, hashed credentials, row-level access controls in our database, and least-privilege administrative access. No system is perfectly secure, but we work to protect your data and will notify you of a breach where required.

We use essential cookies and local storage to keep you signed in, remember your session, and secure the Service, these cannot be switched off. We may use limited analytics storage to understand feature usage. We do not use advertising or cross-site marketing cookies. You can clear or block cookies in your browser settings, though sign-in will stop working without essential cookies.

The Service is not directed at children under 13 (or the minimum age in your country). Players who join a live room only enter a display name and need no account.

We may update this notice; material changes will be announced in the app or by email. Questions? Contact us through the support options in the app. See also our Terms & Conditions and Refund Policy.